Near Disaster-Freight Damage Shatters Custom Chandelier
Written by faith | 0Even the best packaging combined with warning labels-wasn’t enough to avert a disaster. Freight handling left the custom chandelier in pieces.
Handle with Care
For my Seattle design clients and Mercer Island residents, I designed a custom glass chandelier. Working with Savoy Studios in Portland I was excited to know it was arriving last Friday. But without proper handling, excellent packaging and labels, a design disaster can occur.
Nearly two weeks ago, Marcus from the factory sent me an image of the completed chandelier before he began the process of packing. You can see how the kiln-formed, rectangular chandelier is a stunner. The dimensions are 39″ x12″ x13″ high.
The good news - the frame for the electrical is solid and can be used again.. just the lovely glass suffered the damage. Work began today to replace the glass and hopefully the chandelier will be on its way in a few days.
So what happens in this instance? The shipping company (to remain anonymous) is insured and will pay Savoy Studios for the damage incurred to the chandelier. Yes, my design aficionados, designers have damage frequently. Sometimes it’s a packing issue but most often, it’s a handling one. We work with reliable companies so that our clients are served and receive a replacement (like the chandelier) as quickly as possible.
At Faith Sheridan Design Group, it’s all about you. You tell us your preferences for color, shapes, light and how you like to live, entertain, and relax. With this information and an in-depth meeting, we help you achieve your personal style. Relax and let us guide you through the process of design. Call us today! 206.973.3743
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